My goal is for you to be happy with your purchase!
Unless specifically identified in the subject listing, returns for any reason (besides shipping damage on uninsured shipments) will be accepted within 10 days of your receipt of the item. This term will be extended by a fair and reasonable time if you inform me within 7 days of purchase that you intend to submit the item for expertization.
Your costs for expertization will not be refunded, unless we specifically negotiate otherwise ahead of time.
Upon receipt of the returned item(s), your purchase price will be refunded (not including shipping/handling). However, if there is an error in my listing or the item is not as described, I will provide a full refund and will also refund your S/H charges INCLUDING your return shipment costs (at first class mail rates, unless we negotiate otherwise).
Method of reimbursement will be by online payments site refund (if applicable), or by personal check. Reimbursements will be made once I receive the returned item (in the same conditions as when I originally shipped it). Evidence of alteration or switching stamps will result in a declined refund.
Need help?
Contact us at doug@noernbergstamps.com for questions related to refunds and returns.